IMIX LABS

Support

Most answers are below. If yours isn't, write to hello@uppervox.com or support@imixlabs.com and a person will reply within two working days. Include the browser or phone you use and, for Premium or Company, the email on the account.

Basic, Premium, Company

Basic needs no account and keeps your data in your browser on that device. Premium keeps a synced copy on our server so you can use more than one device. Company joins you to an employer's workspace, where managers see the punches you make for them. The privacy policy says exactly what each one stores and where.

I lost my data (Basic)

Basic data lives in your browser's storage. Clearing site data, a private window or a browser reset removes it, and we hold no copy. Export before clearing anything, or use Premium for a synced copy.

Sign-in link didn't arrive

Check spam and the exact address you typed. Links expire after a short time; request a new one from the sign-in screen.

Install it like an app

On iPhone: Share → Add to Home Screen. On Android: the browser's menu → Install app. It then opens full screen and works offline.

Deleting your account or data

The steps for each plan are in the privacy policy under your control and deletion. If you cannot complete them, email us from the address on the account and we will do it for you.