Support
Impeccable is in a closed pilot. If you are part of it, write to support@imixlabs.com and a person will reply within two working days.
What to include
Your phone model and operating-system version, what you were doing, and what you expected to happen. A screenshot helps. Never send a customer's report unless we ask for it and you have their permission.
My report didn't export
Make sure the app has permission to save files or share (Settings → Impeccable on iPhone; App info → Permissions on Android), then try the share button again. Large photo sets can take a few seconds to render into a PDF.
Photos are missing from a report
Photos are stored inside the report on the device where you took them. Reports do not sync between devices in the pilot.
I deleted the app
Reports live only on your device, so deleting the app deletes them. We cannot restore them. Export backups before changing phones.
Deleting your data
Delete a report inside the app, or delete the app. We hold no copy. See the privacy policy.