Support
The app is still in build and not in the stores. If you are testing an early version, write to support@imixlabs.com and a person will reply within two working days.
What to include
Your phone model and operating-system version, what you were doing, and what you expected to happen. A screenshot helps.
Reminders don't arrive
Check that notifications are allowed for the app (Settings → Notifications on iPhone; App info → Notifications on Android) and that Focus or Do Not Disturb is not silencing them.
Moving to a new phone
Records live only on your device. Export a backup from Settings in the app, move the file to the new phone, and import it there.
Restore or manage Plus
In the app, open Settings → Restore purchases. To change or cancel, use your App Store or Google Play subscriptions page; refunds are handled by the store.
Deleting your data
Delete a pet or a record inside the app, or delete the app. We hold no copy. See the privacy policy.